Managed IT Support
IT Support
When you call us, you'll speak directly to one of our IT professionals, ensuring your issue is addressed immediately. No callbacks, no waiting. We handle all essential, time-consuming IT tasks, allowing you to focus on your core responsibilities.
Even if you have an in-house IT team, you might occasionally need extra support. Our complementary support packages are tailored to your typical needs and can be scaled up or down. Support can start when you need coverage for annual leave, projects, or unexpected absences.
Remote Monitoring
Having an extra pair of eyes on your system is invaluable. We provide 24/7 monitoring of every aspect of your infrastructure, alerting you to potential issues before they impact your business and resolving some without you even noticing.
We don't just stop at fixing faults.
Whether you work with Yuko Technologies on a full-time or project basis, our helpdesk consists of two teams: a reactive team and a proactive team. The reactive team handles day-to-day issues, while the proactive team ensures a stable IT platform for all our customers.
Maintaining, updating, and looking after your systems helps avoid many potential issues.
We emphasize proactive support, using software to monitor each computer, server, or network device. If danger is detected, alerts are automatically raised within our helpdesk system. Often, we resolve issues before you even notice them, causing zero disruption.
IT Infrastructure
The Cloud
A place where you can access all your IT systems from anywhere with any computer. It also provides excellent business continuity and disaster recovery options.
Server Colocation
Provide your server with a safe and secure home. Moving your servers to a purpose built data centre. You get to reduce your IT risk at our facilities at just the fraction of the cost. Leave the logistics to us, in the knowledge your servers are safe and secure.
